Documentation

Learn TicketsX faster

Setup guides, the full command reference, Premium features, and the REST API in one place.

Claim / Unclaim a Ticket

POST/<guild_id>/api/tickets/<ticket_id>/claim

Claim or unclaim a ticket for a staff member. Claiming assigns ownership, unclaiming releases it.

Request Body

NameTypeRequiredDescription
user_idstringrequiredDiscord user ID of the staff member claiming or unclaiming.
actionstringrequiredEither claim or unclaim.
Example request
curl -X POST \
  -H "Authorization: Bearer <API_TOKEN>" \
  -H "Content-Type: application/json" \
  -d '{"user_id":"987654321","action":"claim"}' \
  https://api.ticketsx.xyz/<guild_id>/api/tickets/<ticket_id>/claim